The RFSEAU network, Réseau Français des Spécialistes de l’Eau [The French network of water specialists] was created as a result of the desire of several companies in the SAMSE group to provide a shared offer at national level to meet the needs of water and water supply professionals:
With their knowledge, employees’ skills and strengths in logistics and storage, these companies have been able to join forces and combine their potential in order to become one entity and offer customers expert solutions in the field of water supply.
Drawing on a shared group culture and expertise in the field of water networks and drinking water, the various parties in the RFSEAU network decided to come together and unite around a charter of common values and commitments relating to customers, employees and our industrial partners:
Our commitments to our customers
Business relationships built on trust
Continuous professional development for our technicians
Logistics at your service
A responsible approach
Above all, RFSEAU relies on the excellence of these men and women who are dedicated to serving our customers. This strength is based on the sharing of skills and expertise as well as a logistics platform which is dedicated to products for drinking water networks. This platform, which is completely devoted to customer service, draws on all of the Samse group’s expertise in this field. It provides access to a considerable stock of cast iron fittings, equipment and accessories for drinking water supply in terms of quantity and models of parts. The quality and quantity of the stock available at each branch and on the platform means top quality customer service can be provided.
Continuing its development and networking across France, RFSEAU now includes 5 entities from the SAMSE group: Christaud, Vaudrey, BTP Distribution, BillMat Canalisations and SIMC.
In addition to their willingness to adopt a common charter and extend their geographical coverage, these entities have pooled:
- Their human and financial resources
- Their support functions such as marketing and procurement
- Their training action plans
- An efficient logistics service.
The shared logistics platform in figures:
m² surface area
m storage height
For RFSEAU, combining its strengths does not mean losing its regional roots, quite the opposite in fact. We know that each region has its own technical characteristics related to business practices. Our proximity is one of our strengths whether we are on construction sites, in the middle of urban areas or in the countryside.
Our proximity and professionalism are also reflected by our support throughout a work project, presenting various technological solutions during the design phase, providing site monitoring advice during the execution phase and then providing training for making the best of the selected products.
With shared services, branches of the RFSEAU network provide customers with:
- A local service thanks to an abundance of branches
- High-quality service with support and advice
- Efficient logistics services
- Access to multiple technical solutions
- Qualified staff who are ready to help
- Stock dedicated to your line of business, available immediately
Working with members of the RFSEAU group means that you are guaranteed to have representatives who have a good understanding, know what they are talking about and, above all, can provide you with a quick and effective solution for all of your water supply projects.